Female Support Worker Waking Nights

About Dimensions

At Dimensions, everything we do is centred around helping people live their best lives. We are a values-driven, person-centred organisation where colleagues are empowered, listened to, and supported to flourish. Whether you’re building new skills, shaping a meaningful career, or making a real difference every day, you’ll be part of a workplace that celebrates diversity, champions inclusion, and puts people first. We are proud to be a Disability Confident Leader, and we are committed to creating an environment where everyone feels they belong and can thrive.

About the Role

• Female Support Worker
• Waking Nights
• 35 hours per week - 8pm -7am
• Newmarket, Suffolk

We’re recruiting an experienced and compassionate Support Worker to join our team in Newmarket, supporting a woman in her mid-50s. This is a complex and rewarding role for someone who brings emotional resilience, maturity, and a deep understanding of behaviours of distress.

She communicates in her own expressive way, often using body language, facial expressions, and simple nouns. Her anxiety follows a cyclical pattern every 4–6 weeks, with heightened behaviours that require calm, consistent support. During these periods, she may struggle with sleep, become restless, and express distress. Staff need to be confident in recognising these signs and responding with empathy and structure.

Wake night support is delivered by female staff and involves working independently, offering one-to-one support during the night. Responsibilities include supporting with personal care routines, administering medication, maintaining a clean and calm environment, and providing emotional reassurance when needed.

The person you’ll be supporting has a wide range of interests from puzzles and colouring to cooking, pampering sessions, and trips to the seaside, circus, and cinema. Her family plays an active and supportive role in her life and deeply values the contribution of her support team.

We’re looking for someone with at least one year of experience supporting individuals with anxiety and complex behaviours. You’ll need excellent communication skills, a person-centred approach, and the ability to adapt quickly to changing situations.

This is more than a job; it’s a chance to make a difference in someone’s life. This woman is kind and thrives with the right support.

About You

We’re looking for someone with:

• At least one year’s experience supporting people with anxiety and complex behaviours.
• Strong emotional resilience and maturity.
• Excellent communication skills.
• A calm, consistent approach.
• The confidence to work independently at night.
• A person-centred, values-led mindset.

If you’re proactive, supportive, and passionate about helping someone thrive, this role offers the opportunity to make a genuine difference every single night.

Rewards that make a difference 

• A competitive payrate with uplift for overtime you chose to work.
• Flexible shift patterns to suit your needs.
• 30 days paid Annual Leave (including public holidays – pro rata)
• Opportunities for career progression
• Supported ‘Learn to Drive’ scheme (up to 30 driving lessons, 1 theory/practical test - all paid for by us)
• We offer a salary advance scheme where you can access up to 50% of the money you've earned before payday. 
• High Street Discounts – Retail and Entertainment (supermarkets, hospitality, pubs, cinema etc.)
• Life Assurance and Company Pension
• Industry leading training
• Enhanced DBS paid for by us

Apply now. 

• An enhanced DBS disclosure will be required for this role, the cost of which will be incurred by Dimensions.
• Gender is considered to be a genuine occupational requirement in accordance with paragraph 1 of Schedule 9 of the Equality Act 2010. In this context, "gender" refers to the sex legally assigned to an individual.
• We welcome applications from everyone who has the right to work in the UK, and value diversity in our workforce.
• As Disability Confident Leaders, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy - Dimensions has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training, and career development of disabled employees.
• As part of our commitment to making reasonable adjustments, we can offer support to complete your application. Please contact the Resourcing Consultant Team on 03003039150.
• We now have British Sign Language (BSL) translated videos for all of our recruitment communications.

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