Everyone who works for us is trained to meet mandatory and essential standards and you’ll find we train our colleagues beyond the minimum requirements. Within your first week of employment, you’ll be invited to start your induction journey.
We have our own learning academy. Alongside some face-to-face learning, you will complete a majority of your mandatory training online and learn a variety of topics, including health and safety and fire safety at work. All our courses are regularly updated so your knowledge will always be at the forefront of the sector.
Within the first 12 weeks of working with us, we’ll support you to complete the Care Certificate or All Wales Induction Standards, a requirement for everyone working in the social care sector.
If you are a permanent member of staff, you will also have the opportunity to complete qualifications relevant to your role, with one of our very experienced External Providers.
You could also be eligible for ‘bonus payment’ when you complete certain qualifications.
Dimensions Group follows Skills for Care and CQC/CIW guidance, supporting the development of its permanent staff in Operations and Business Support, ensuring they hold a qualification relevant to their role, including opportunities to access those qualifications which may help them to progress to future positions or increase their experience within their current role.
Following successful completion of your probationary period, including your essential training and the Care Certificate/Induction Standards, Operational staff are offered the opportunity to complete the next stage of their development. - the apprenticeship standards - Adult Care Worker Level 2 or Lead Adult Care Worker Level 3, with Locality Managers completing the current level 5 Leader in Adult Care.
In addition, we offer those who have taken on extra responsibilities or who have significant experience and as such are able to meet the criteria for a higher-level qualification, the chance to access additional development opportunities.
As an example, on successful completion of a Skills Scan, Support Workers may access the Level 3 Lead Adult Care Worker standards and Assistant Locality Managers can undertake the Team Leader Supervisor Level 3, which is a valuable addition to their management development.
Business Support colleagues are offered the same development opportunities as Operational colleagues. Skills areas are often more specific, and we work in partnership to identify the qualification most suitable for their role or aspirational goal.
Aspirational goals may be supported if it has been agreed by their line manager as a benefit to the Organisation/Department and a valuable addition to role development.