Income Officer – Billing (6 month fixed term - Home Based)

Dimensions is proud to be one of very few social care organisations that are accredited by the Great Places To Work programme in 2025 – now 7 years in a row!

To accurately and on a timely basis produce Sales Ledger invoices to our purchasers and people we support from the regional invoice instruction database and requests received from various sources within the Dimensions Group.

Liaise with Finance Assistant in Commercial Finance Team regarding queries and amendments to contracts.

Raise appropriate credit notes and adjustment invoices when necessary.

Resolve any invoice queries to agreed standards to ensure timely payment by our customers. 

Work with cash allocation team members to resolve any queries surrounding invoices to keep unallocated cash to a minimum.

A secondment opportunity can only be arranged with the consent of the employee and their line manager. Employees must obtain the agreement of their substantive line manager before applying for a secondment post.

About the role 

Your main duties will include: 

• Ensure all sales invoices are raised as per the invoice instructions and in the correct financial period and covering the correct periods.
• Ensure these are e-mailed/posted to relevant customer.
• To raise any credit notes and ad hoc sales invoices as instructed and authorised.
• Complete and update status of the sales invoice database in order to review and check income at period end.

About you

The successful applicant will have: 

• Working in a Finance position
• Able to work as part of a busy team
• Able to communicate clearly (both on the phone and via email)
• Can demonstrate good numeracy skills

The rewards

• Up to 35 days’ annual leave entitlement (including bank holidays)
• Staff discount shopping scheme ‘Rewarding Dimensions’  
• We offer a salary advance scheme where you can access up to 50% of the money you've earned before payday. 
• Employee Assistance Programme 
• Pension scheme
• Long Service Awards
• Qualification scheme
• Employee recognition scheme 'Inspiring People' 
• Discounted health and dental cover 
• Life Assurance 
• Bike to Work Scheme 
• Season Ticket Loan

For more information visit www.dimensions-uk.org/careers

Apply now

• We welcome applications from everyone who has the right to work in the UK, and value diversity in our workforce
• As Disability Confident Leaders , we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy - Dimensions has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and career development of disabled employees
• As part of our commitment to making reasonable adjustments we can offer support to complete your application. Please contact the Resourcing Consultant Team on 03003039150.
• We now have British Sign Language (BSL) translated videos for all of our recruitment communications.

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