Lead Support Worker

Lead Support Worker

• Edgware, London.
• £14.89 per hour.
• Full time- 37.5 hours per week.

Dimensions is looking for a resilient, compassionate Lead Support Worker to join a dedicated team supporting a young woman in her early 30s. This is a single-person, 2:1 home that requires someone confident, emotionally intelligent, and ready to lead by example.

She’s articulate, expressive, and enjoys social events like bowling, horse riding, and attending Dimensions’ Everybody Counts sessions. She loves Barbie and Only Fools and Horses and thrives on positive engagement. However, her support needs are complex.

You’ll be working closely with a Positive Behaviour Support specialist and using ProAct SCIPr training to implement evidence-based strategies. The PBS plan outlines her triggers and guides the team in managing challenging situations with empathy and consistency.

As Lead Support Worker, you’ll be responsible for coaching and mentoring staff, managing rotas, and ensuring high-quality support is delivered every day. You’ll play a key role in developing her independence, supporting her with personal care, and encouraging her to take ownership of daily routines like cooking. You’ll also be involved in one-to-one meetings, home reviews, and consulting with her family.

This role requires someone who can remain calm under pressure, respond professionally to accusations or verbal aggression, and maintain a strong sense of integrity. You’ll need to be confident in your practice, able to reflect and respond constructively, and always uphold the values of Dimensions: respect, courage, ambition, integrity, and partnership.

We’re looking for someone with a Level 2 Health & Social Care qualification, experience in PBS, and a genuine passion for helping people live fulfilling lives. You’ll be part of a team that’s not just delivering support but shaping a future.

Apply today and help prove that life can get better.

Your rewards

• Competitive salary
• 30 days annual leave (including bank holidays), rising to 35 days with service.
• Occupational sick pay scheme
• Pension contributions through a money purchase scheme
• Free access to the Employee Assistance Programme (EAP)
• Wellbeing strategy and listening network to support mental health and emotional resilience.
• Rewarding Dimensions discount scheme — cashback and savings on shopping, travel, and more
• £500 bonus for referring a friend who joins the team.
• Recognition awards through the Inspiring People programme
• Career progression through the Aspire programme, helping you build confidence and skills to move up.

Apply now.

• An enhanced DBS disclosure will be required for this role, the cost of which will be incurred by Dimensions.
• We welcome applications from everyone who has the right to work in the UK, and value diversity in our workforce.
• As Disability Confident Leaders, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy - Dimensions has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training, and career development of disabled employees.
• As part of our commitment to making reasonable adjustments we can offer support to complete your application. Please contact the Resourcing Consultant Team on 03003039150.
• We now have British Sign Language (BSL) translated videos for all of our recruitment communications.

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